Community Transition Center Overview
The Community Transition Center is operated by the Jacksonville Sheriff's Office at 451 Catherine Street in Jacksonville. It is a minimum-security county facility, not a pretrial jail. The sheriff says it houses county-sentenced men and women in the Work Furlough program, the Matrix House substance-abuse treatment program, and inmate-worker assignments. People here have already been sentenced on county terms and are placed for programming or work, which sets it apart from the downtown intake jail.
The sheriff's 2023 Annual Report describes the center as a 300-bed minimum-security facility and notes that 135 of those beds are dedicated to Matrix House. Matrix House runs a 120-day in-house substance-abuse treatment program followed by 12 months of aftercare. In 2023 the program served 1,552 people and recorded 1,398 successful completions among 1,456 discharges, a measure of how active the treatment side is.
Community Transition Center Capacity and Population
This facility's figures are clear because the sheriff published both a capacity and a daily count. The center has 300 beds, with 135 set aside for Matrix House treatment. The 2023 Annual Report gives an average daily population of 284, which kept the facility just under its bed capacity that year. That is a different picture from the county prison, which ran above its design figure.
The under-capacity count fits the center's role. As a programs and work-furlough facility, its population rises and falls with how many people are placed for treatment or work, not with daily street arrests, so it does not swing the way the downtown intake jail does. The 135 Matrix House beds anchor a large share of the count, and the rest covers Work Furlough participants and inmate-worker assignments. That steadier population is one reason the center can run long treatment tracks and job programs rather than a constant cycle of intake and release.
How to Look Up an Inmate at the Community Transition Center
People at the Community Transition Center are county-sentenced, so they are found through the JSO Inmate Information Search rather than the state locator. Open it from the JSO Inmate Information page or go to inmatesearch.jaxsheriff.org. A last name starts the search, and a booking number gives an exact match.
- Open the JSO Inmate Information Search from the sheriff's inmate page.
- Search by last name, adding a first name to narrow the results.
- Use the number search if you have a booking or inmate number.
- Open the result to confirm the person is housed at this facility.
The full search-field table and profile inventory are on the jail inmate records page.
Community Transition Center Address and Contact
The center has separate daytime and overnight information lines, which is unusual among the county facilities. Call the daytime line for most questions, and the overnight line outside those hours. The clinic and watch lieutenant have their own numbers for medical and supervision matters.
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202
904.630.2856
Daytime 7 a.m. - 10:45 p.m.; overnight 904.630.2860
Visiting Someone at the Community Transition Center
Public lobby access at this facility is limited, and the sheriff lists it for attorney visits, court-ordered business, and paying a GPS monitoring fee at the kiosk. Social contact follows the sheriff's video-visitation system rather than open in-person visits. Work Furlough inmates have a separate property rule, so authorized property may be delivered to the public reception area during regular hours, but not during visitation hours, and items sold through commissary are not accepted. Confirm the current schedule with the facility before you go.
| Day | Hours | Type |
|---|---|---|
| Monday - Friday | By schedule | Video / attorney and court business |
| Saturday | By schedule | Video visitation |
| Sunday | By schedule | Video visitation |
Because the population here is sentenced and program-based, contact runs on a steadier footing than at the busy intake jail downtown. Even so, the sheriff can adjust access for security or program needs, and Work Furlough inmates may be away at work for parts of the day. A quick call to the daytime information line before a visit avoids a wasted trip, since a person's program status can change with little public notice. Plan around the program schedule, not just the calendar.
Mail, Phone, and Money at the Community Transition Center
Personal mail follows the countywide rule that took effect October 1, 2024 and goes to the outside scanning center. Legal mail and authorized publications go to the facility, addressed with the inmate name and jail number at 451 Catherine Street. Money is added through Access Secure Deposits online, by phone, or at the lobby kiosk, and the sheriff will not accept cash or money orders in person.
| Service | Provider / Detail |
|---|---|
| Personal Mail | JSO, Duval FL, inmate name and 10-digit booking number, P.O. Box 247, Phoenix, MD 21131 |
| Legal / Publications | Community Transition Center, 451 Catherine Street, Jacksonville, FL 32202 |
| Money Deposit | Access Secure Deposits, inmatedeposits.com, 1.866.345.1884; lobby kiosk |
Admission to the Community Transition Center
People do not arrive here straight off the street. Placement follows a county sentence and a programming decision, so inmates are assigned to the center for Work Furlough, Matrix House treatment, or inmate-worker duty. Matrix House admits people into a 120-day in-house treatment track with aftercare to follow. Because the population is sentenced rather than pretrial, the focus is on programs and re-entry rather than first appearance and bond, which happen at the downtown jail.
The path here usually starts at the county jail. After a county sentence is set, eligible men and women can be moved to the center to work, get treatment, or fill inmate-worker roles. Work Furlough lets approved inmates leave to work and return to custody, while Matrix House holds those in the treatment track. Release at the end of a program often happens from this center rather than a transport back downtown.
Programs at the Community Transition Center
Matrix House is the center's signature program and the reason it is called the Programs Facility. The sheriff describes it as a 120-day in-house substance-abuse treatment program, followed by 12 months of aftercare once a sentence is complete, with 135 dedicated beds. In 2023 the program served 1,552 people, kept an average monthly count of 123, discharged 1,456, and recorded 1,398 successful completions with only 41 readmissions. Those figures show how central treatment is to this facility's mission rather than simple confinement.
Beyond treatment, the center runs workforce-development cohorts. Recent sheriff reports describe a barber and beauty program and a ServSafe food-protection certification offered to the female population, with culinary and other tracks being explored. The center also ties into the county's electronic monitoring and re-entry services, part of a wider effort to move eligible people out of traditional custody and toward release with a skill in hand.
The sheriff's program tables list broad participation across the center, including the regular offerings below.
- AA and NA recovery groups
- GED testing and adult literacy through the NEFL Literacy Alliance
- Authentic Manhood and other personal-growth classes
- Substance-abuse programming tied to Matrix House
- Yoga 4 Change wellness sessions
About the Community Transition Center
The center has long served as the sheriff's programs and work-furlough hub, which is why staff and reports often call it the Programs Facility rather than a jail. Its mission leans toward re-entry, getting sentenced people ready to return to the community with treatment, work history, and a support plan. That focus sets it apart from the downtown intake jail and the larger Northside prison.
Faith and wellness services round out the daily routine. The sheriff's reports describe chaplaincy support and a satellite worship service offered here in partnership with local churches, alongside the recovery and education classes. Because the population is sentenced and program-based, custody decisions, transfers, and release timing here turn on program progress and county sentence terms, not on bond or first appearance. A person who completes a program is often released directly from the center.
Note: Custody and program status can change quickly, so confirm a person is still here through the JSO search or the daytime information line before visiting.